When Phil and I found out we were going to Australia I took a part time job with Eurest for Compass Group based at RCI Financial Services in Watford. We agreed that I would work on getting the house ready for renting out and start eBaying the items that we wanted to sell on my days off. I was excited about working part time for the first time and was looking forward to it. How stupid of me.
On my first day, I arrived early and was met by my Manager, who I will call M. He tried to introduce me to my new client, who I will call S. On this Monday, S was incredibly flustered and told us in no uncertain terms that she could not meet me today, she did not have the time and had she known that I was starting that day she would have booked to spend some time with me. I know that she had been emailed previously with my start date so I was taken aback and felt a bit unconfortable. Nonetheless I sat with M and we discussed what my role would be. The Eurest team were really welcoming and made me feel that I was going to be a great help, particularly to the Chef Manager. It was an iffy first day but I could deal with that.
During the course of the week, I passed S in the Restaurant a few times and on the instance that she didn't ignore me, since M was not here, she told me again how M had failed to tell her that I was starting that week and that she was going to have a meeting with M when he was next in to discuss it further. She still did not have time to talk to me and would let me know when she was free. Fine, I could keep myself busy for the time-being. I put on my best I'm-not-feeling-uncomfortable smile and told her I completely understood, I'd wait until she was ready. It seemed to help a little; she at least smiled at me the next few times I saw her.

When she finally did get to book a meeting with me 2 weeks later it was a full induction that took 3 hours. During the course of it I was told that I was lucky to have been allowed on site because I had not been CRB checked. Are you kidding me? Her reasoning was that their Finance (which she pronounced feNANce) team dealt with sensitive data (don't they all?), so M said that none of his team had been CRB checked, and if that was the requirement he would have to pull all of them out of the building, meaning that they would have no reception cover or restaurant facility. Having worked around that hurdle (I and the rest of the team would need to be checked ASAP), I was then told that I could not have a desk or internet connection, I would need to sit in the Restaurant. Starting to test my patience now but fine, so be it. Each day I would come in and sit in the Restaurant.
On the Wednesday of that same week, I took my place in the corner of the restaurant and S plus the rest of her HR Department came down to have breakfast no more than 15 feet away from where I was sat. I then sat and listened to her talk about me for 45 minutes: how she hadn't expected me, how I hadn't been CRB checked, how bad Eurest were for not making her aware of my start date. By the time they had finished I was so angry. Who does that? What kind of HR person would do that? There was no way that I could not have heard them. I was getting to the end of my tether; I hadn't been that angry for a long time but remembering that it was only for 3 months, I carried on and managed to convince myself to stay.
Things got better - after a month and a half I was given a desk and a locker. I acted grateful, as was expected of me. I attended weekly meetings and did what was asked of me whilst working to get the finances - sorry, feNANces - and invoicing in order before the end of the year.
Now I'm coming to the end of my time here, I wanted to reflect on how it has been and what I need to avoid in the future. I'm done with Facilities. My heart is no longer in it. When we get to Oz I'm going to look for an administration role and if I get bored, well then that's just tough.
I can't say I'll miss my time with S and each time I see Nanny from Count Duckula, a bulldog chewing a wasp, a face that only a mother could love, or a disgusting pair of teeth, I'll be reminded of my short stint at RCI.
For old time's sake I thought I list my top 3 moments at RCI:
At number 3 - after being told that I would have to sit in the restaurant, as the work that RCI do is too confidential for me to be allocated a desk, then being told that I could not sit there between 12pm and 2pm because they needed the table space. This one doesn't sound so bad until I explain that at least 60% of the tables were free every lunch time.
At number 2 - S wheeled around a box full of mince pies and gave one to every person in the building on behalf of RCI. She offered one to the people on my bank of desks, looked at me, and wheeled them away again. I don't like mince pies anyway but really?
And topping the bill at number 1 - the time that S farted in one of our feNANce meetings. She did not apologise, or excuse herself, but blamed it on the sausage sandwich that she'd had for breakfast that morning. You stay classy, S.